www.shiningqualities.com  is a website operated by Shining Qualities Limited (Shining Qualities). We are registered in England and Wales under company number 12707689 as a limited company. Our VAT number is GB375057288.

By using our website, you must accept the terms and conditions in full. If you disagree with any of these conditions we must terminate your account.

You must be a least 18 years of age to use our website and to order products from us.

You must be either a sole trader or part of a limited company to use our website and services. We do not allow personnel without business intentions to be active on Shining Qualities or to order products through us.

2.Use of our website

You must not use our website in any way or take any action that causes, or may cause damage to the website or impair the performance or accessibility of the website.

You must ensure that all of the information you supply to us through our website is true, accurate and not misleading.

Upon registering with Shining Qualities.com, you must tick the box in the registration page confirming that you agree to the terms and conditions of Shining Qualities Ltd.

Upon registration and being approved, you will be provided with a login and password detail. These details are intended for the registered person / business only and must not be shared with anyone else apart from the designated account holder.

Shining Qualities reserves the right to terminate accounts that, in their sole opinion, are being used inappropriately.

3.Basis of agreement

These conditions apply to the exclusion of any other terms that you seek to impose or incorporate, or which are implied by law, trade custom, practice or course of dealing.

Your Order constitutes an offer by you to purchase the product(s) in accordance with this agreement. You are responsible for ensuring that the terms of your Order (including any applicable specification) are complete and accurate.

Your Order shall only be deemed to be accepted when Shining Qualities issues a written acceptance of your order, at which point the agreement shall come into existence.

4. Products

The products are as described on the website.

Shining Qualities reserves the right to amend its product list if required by any applicable statutory or regulatory requirement.

5. Price and Payment

The price of the products shall be the price set out in your Order, or, if no price is quoted, the price set out on our website as at the date of delivery.

Shining Qualities may invoice you for the products on or at any time prior to the arrangement of delivery.

You shall pay each invoice submitted by Shining Qualities:

(a) within 30 days of the date of the invoice; and

(b) in full and in cleared funds to a bank account nominated in writing by Shining Qualities, and

(c) time for payment shall be of the essence of the agreement.

All payments must be made to Shining Qualities prior to receiving products.

Any exceptions to this term are made at the discretion of Shining Qualities.

The goods remain the property of Shining Qualities until full payment has been received.

We do not accept returns unless we have provided products that are different to that stated on certificate or description prior to the sale being agreed.

6. Delivery of products

All issues with delivery of products should be notified to Shining Qualities within 24 hours of a delivery being signed for. The time signed for will be on record with the deliverer of the goods.

Shining Qualities shall deliver the goods to the address specifically requested by the customer upon ordering the goods. If there is any inaccurate information given regarding the delivery address then this will be the responsibility of the customer.

Any dates quoted for delivery are approximate only, and the time of delivery is not of the essence. Shining Qualities shall not be liable for any delay in delivery of the products that is caused by a Force Majeure Event or your failure to provide Shining Qualities with adequate delivery instructions or any other instructions that are relevant to the supply of the products.

7. Title and risk

The risk in the products shall pass to you on completion of delivery. Title remains with Shining Qualities until payment for the goods has been received in clear funds.

8. General

Entire agreement.

(a) The agreement constitutes the entire agreement between the parties and supersedes and extinguishes all previous agreements, promises, assurances, warranties, representations and understandings between them, whether written or oral, relating to its subject matter.

(b) Each party agrees that it shall have no remedies in respect of any statement, representation, assurance or warranty (whether made innocently or negligently) that is not set out in the agreement. Each party agrees that it shall have no claim for innocent or negligent misrepresentation [or negligent misstatement] based on any statement in the agreement.


(a) No variation of this agreement shall be effective unless it is in writing and signed by the parties (or their authorised representatives).


(a) No failure or delay by a party to exercise any right or remedy provided under the agreement or by law shall constitute a waiver of that or any other right or remedy, nor shall it prevent or restrict the further exercise of that or any other right or remedy. No single or partial exercise of such right or remedy shall prevent or restrict the further exercise of that or any other right or remedy.


(a) If any provision or part-provision of the agreement is or becomes invalid, illegal or unenforceable, it shall be deemed deleted, but that shall not affect the validity and enforceability of the rest of the agreement. If any provision of the agreement is deemed deleted under this clause 10.4 the parties shall negotiate in good faith to agree a replacement provision that, to the greatest extent possible, achieves the intended commercial result of the original provision.

Third party rights.

(a) Unless it expressly states otherwise, the agreement does not give rise to any rights under the Contracts (Rights of Third Parties) Act 1999 to enforce any term of the Contract.

Governing law.

(a) The agreement, and any dispute or claim (including non-contractual disputes or claims) arising out of or in connection with it or its subject matter or formation, shall be governed by and construed in accordance with the law of England and Wales.


(a) Each party irrevocably agrees that the courts of England and Wales shall have exclusive jurisdiction to settle any dispute or claim (including non-contractual disputes or claims) arising out of or in connection with the agreement or its subject matter or formation.


9.1 We will use your personal information as set out in our Privacy Policy, a copy of which can be found here: PRIVACY POLICY